All Events
May 27, 2026
AI-First Bank Blueprint: From Strategy Slides to Shipped Products
- Designing an AI-first operating model that directly links to product roadmaps and revenue.
- Where to start: 5–10 use cases that pay back fast in retail, SME and corporate banking.
- Governance, data and talent you must fix in year one to avoid AI chaos later.
Michal Niwinski
Senior Payments, Financial Services and Projects Manager Banco Santader, Poland
May 27, 2026
Designing Money-Making AI Products, Not Just Features
- Turning AI capabilities into standalone, priced digital products and bundles.
- Journey redesign: from “nice UI” to outcome-based propositions (savings, control, speed).
- KPIs that matter: activation, product penetration, cost-to-serve and risk-adjusted return.
Ishtiaq M. Ahmed
Digital Assets & Currencies | Payments | Innovation | Emerging Technology HSBC, UK
May 27, 2026
GenAI & Copilots for Customers: Your New Digital Relationship Manager
- From FAQs to full-service AI copilots that can sell, advise and resolve.
- Safely allowing AI to execute transactions, change limits and negotiate offers.
- Using conversational data to continuously refine products and journeys.
Aleksi Khoroshvili
CEO Silk Bank, Georgia
May 27, 2026
Regulation as a Growth Lever: PSD3/PSR/DORA in Product Design
- Building regulation-ready products that turn compliance investment into competitive advantage.
- Instant payments, SCA 2.0 and resilience by design as selling points to corporate and SME clients.
- How to talk to regulators early so you can launch innovative propositions faster.
Ionut Horatau
Head of Payments Oversight Division
May 27, 2026
Open Finance Playbook: New Revenue Pools Beyond PSD2
- Shifting from “we have APIs” to API products with clear pricing and partner value.
- Open finance use cases that really scale: credit, cashflow, PFM/BFM, risk analytics.
- Data-sharing, liability and monetisation models that keep customers and regulators onside.
Romain Braud
Executive Director Arab Bank, Switzerland
May 27, 2026
Winning with Ecosystems: Bank–Fintech–Big Tech Partnerships That Last
- Choosing your ecosystem role: orchestrator, specialist or infrastructure provider.
- Structuring deals: commercial models, SLAs and IP rules that avoid “innovation theatre”.
- Building a repeatable partner onboarding and co-creation process.
Varlam Ebanoidze
Head of FinTech and SupTech Development National Bank of Georgia
May 27, 2026
Next-Gen Lending: Real-Time Credit, Dynamic Pricing & Embedded Offers
- Using alternative data and AI for sharper, faster credit decisions without losing control.
- Dynamic pricing and limit management across cards, overdrafts and SME loans.
- Embedding lending inside digital journeys: e-commerce, merchant, B2B and platform finance.
Serhii Karaulov
Head of Retail Lending Raiffeisen Bank Ukraine
May 27, 2026
Unified AI Decision Engine: Credit, Fraud & Compliance in One Brain
Replacing fragmented scoring tools with a single intelligent decisioning layer.
- Combining KYC, AML, credit and behavioural signals in real time at onboarding and throughout the lifecycle.
- Building explainable models and documentation that withstand regulatory scrutiny.
Ciprian Dragomir
Digital Lending Product Owner
May 27, 2026
Enterprise Risk in the Age of GenAI & Agents
- Managing model risk, LLM risk and vendor risk across hundreds of AI use cases.
- Designing real-time early-warning indicators for credit, conduct and operational risk.
- How risk, compliance and product can work together to safely accelerate go-to-market.
Nicole Onuta
Lead AI Risk Management ING, Netherlands
May 28, 2026
Digital Identity & Onboarding Strategy for a Product-Led Bank
- Positioning identity and onboarding as core products, not just processes.
- Aligning risk, compliance and product KPIs around conversion and lifetime value.
- Roadmap: what to digitise, automate and outsource over the next 24 months.
Debbie Van Heel
Global Head OF KYC&KYB |Leading Global Compliance, Risk Management, and Operational Excellence N26
May 28, 2026
Beating Deepfakes & Synthetic Fraud Without Killing Conversion
- Latest fraud patterns across IDs, biometrics, devices and payments.
- Smart layering: when to step up checks vs. when to keep it invisible for the user.
- Designing fraud controls that preserve a “one-minute onboarding” experience.
Nikoletta Kovacs
ESG Business Development Leader
May 28, 2026
Wallets, Passkeys & National IDs: The New Identity Rails
- Leveraging national digital IDs, wallets and passkeys to slash onboarding friction.
- Reusing verified credentials across products, segments and even group banks.
- How to position the bank as the most trusted “home” for customers’ digital identity.
Khanim Rustamova
Tribe Lead, Employee Experience Birbank, Azerbaijan
May 28, 2026
Orchestrating Hybrid Onboarding: Branch, Remote & Embedded
- One design for many doors: branch, app, web, call centre and partner channels.
- Using humans where they add most value (complex SME, wealth, corporate deals).
- Turning onboarding meetings into advisory and product design moments, not admin.
Guillermo Vieira De Santiago
Executive director, Global AI Adoption BBVA, Spain
May 28, 2026
Scaling AI in KYC & AML: Industrialising Compliance
- Automating document intelligence, name screening and transaction monitoring with AI.
- Building explainable rules + AI hybrids that compliance can defend.
- Cutting cost per KYC review while increasing coverage and effectiveness.
Martin Lukas
Policy and Governance Advisor, Financial Crimes Specialist Stripe
May 28, 2026
Identity as a Service: New Business Lines for Banks
- Offering KYC/KYB, verification and risk scoring to fintechs, merchants and platforms.
- Commercial models: per-check pricing, volume tiers and bundled platform offers.
- Governance and brand considerations when the bank becomes an identity utility.
Jarkko Maensivu
CEO & Chairman , Saldo Bank, Finland
May 28, 2026
Customer Control Panels: Transparency & Consent as Differentiators
- Giving customers a simple cockpit to manage data, permissions and identity use.
- Using transparency around data to build trust and upsell more sensitive services.
- Handling disputes, false positives and “incorrectly blocked” customers without damaging loyalty.
Saara Aura
Strategic Commercial Manager Nordea, Finland
May 28, 2026
Embedded KYC/KYB for BaaS & Platform Finance
- Plug-and-play KYC stacks that let partners launch financial products in weeks, not months.
- Managing risk, data flows and liability when you sit behind brands your customers never see.
- Standardising partner due diligence so you can scale embedded finance safely.
Aleksi Khoroshvili
CEO Silk Bank, Georgia
May 29, 2026
Autonomous Banking in the Real World: From Slides to Live Systems
- Mapping where autonomy makes most sense: treasury, liquidity, servicing, collections.
- Designing human-in-the-loop controls and kill-switches for autonomous processes.
- Measuring impact: cost-to-income, capital efficiency, error rates and customer outcomes.
Branimira Milusheva
Founder and CEO – Women in Banking and Finance Bulgaria, Branch manager of Postbank Postbank, Bulgaria
May 29, 2026
Instant, Cross-Border & A2A: Building the Next-Gen Payments Franchise
- Real-time domestic rails, cross-border links and accounts-to-account (A2A) strategies.
- New product ideas: request-to-pay, instant trade payouts, recurring subscriptions and B2B flows.
- Turning your payments business into a profitable growth engine, not a cost centre.
Paul Francis Walvik
Joynt SVP, Real time Payments Mastercard, Norway
May 29, 2026
Tokenisation, Stablecoins & CBDCs: Practical Use Cases for Banks
- Where tokenisation of deposits and real-world assets is actually working.
- Opportunities in wholesale CBDCs, stablecoins and programmable money for corporate clients.
- Risk, balance-sheet and operational considerations before you commit big budgets.
Ledi Lapaj
Director Customer Experience, Bank-Al-Ethiad
May 29, 2026
Modern Tech Stack for a Product Factory: Cloud, APIs & Events
- Building a product platform: reusable services, APIs and event streams.
- Migrating off legacy cores without betting the bank on one “big bang”.
- FinOps and cost governance so innovation doesn’t blow the IT budget.
Marco Eijsackers
Global Head of Tech Strategy ,ING, Netherlands
May 29, 2026
Social Commerce, Super-Apps & the Creator Economy: Where Your Customers Live
- Banking inside marketplaces, platforms and super-apps your customers already use.
- Product design for creators, gig workers and micro-SMEs: flexible credit, cashflow tools, FX.
- Brand and conduct risk when the bank is invisible but still responsible.
Kirsty Rutter
Group Strategic Investment Director ,Lloyds Banking Group, UK
May 29, 2026
Green, Inclusive & Impact Banking: From Slogans to Products
- Embedding climate and ESG data into lending, investment and risk models.
- Designing green and inclusive products (SME transition finance, socially responsible savings).
- Customer-facing impact dashboards that make ESG tangible and support pricing and loyalty.
Ivan Il. Ivanov
Director Retail Banking BACB, BulgariaBusiness Conference
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44 Recorded Sessions
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